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SHORT-TERM RENTAL SYSTEM
This new short-term rental system centered with a tiny house container, which is movable, convenient, affordable and environmental-friendly.
Duration: August - September, 2020
Team: Individual work
Location: Beijing, China
Tools: AI, Sketch, Procreate
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The problem
Intern salary and cost
Moving homes is common in USA. However, it is much harder for intern students who only stay at one place for a short period of time as they need to figure out how to move and where to live within their limited budget.
The outcome
In order to address the problem, I designed this new short-term rental system that is centered with a tiny house container. The system is movable, convenient, affordable and environmental-friendly.
The process
How it all came together and what I've deliberated to make this system convenient, movable & affordable.
Background
- Top 5 largest city’s annual moving population
- General Moving Statistics
- Complaints on moving
Research
-Interview
I interviewed with 8 college students, who all have short-term housing experience. The interview content evolved how they find an intern housing, how they move there, who do they meet in the process, what they need to do and how they feel before, during and after their internship.
Concerned Factors on Each Stage
-Relating methods
I summarized some of relating methods after interviews and compared strengths and weaknesses for each.
(1) Renting websites
Apartments : Apartments and Homes for Rent
InternHousing: Provide interns the ability to be matched with a suitable property
Housing Anywhere: Mid to Long-Term Rentals in 400+ cities
Airbnb: Vacation Rentals, Homes, Hotels, Experiences & More
Vrbo: Book your vacation rentals: beach houses, cabins
Booking: The best hotels & accommodations
Strengths
quite reliable; have month rentals; quantity of choices
Weaknesses
expensive; uncertainty of roommates; unsure of room authenticity; lease unbreakable
(2) Tiny house mode
New Frontier Tiny House: Welcome to your perfect tiny home
TumbleWeedHouses: Tiny Houses For Sale
KODA: create more time, space and freedom
Strengths
movable; customized; easy to transport
Weaknesses
expensive; need time to wait; need special and legal parking space; only for sale, not for renting
Journey Map
After studying the background and researching, i concluded a journey map that user will go through during the internship. There are five parts including stage, action, emotion, pain points and needs.
Ideation
Design Model
Mobility
2. If unpredictable situation occurs during internship, customers could move house to wherever they want
1. When heading to destination, customers can bring whatever they want with them from home
Time-saving
3. Submit all requirements online such as mending, buying, cleaning or moving and the staff will provide room service
1. Self check-in and check-out
2. Online book a container and online payment. There is no need to meet landlord to handover
Convenience & Customized
3. Customers can have enough time for preparations and no need in a hurry
1. Customized own room and rent daily necessities
2. Before and after internship, tiny room is transported directly to customer’s home for easy unpacking
Service Flow
Drive cabinet by self
Get notified by arriving container near front door and self check-in
Receive intern offer from company and then download HomeEverywhere
Assess own needs and submit order online
Pack things needed and directly put them into cabinet
Request for cleaning, mending and moving service
Decorate own room when free before heading to intern place
Follow the navigation and arrive at the designated garage
Request for driving service and leave with little luggage
Tidy up everything and self check-out
Pay online
Directly head to new designated place
Departure time warning
Story Board
Intern program
I am fortunate to get a 3-month internship in SPLUNK(SF), where I will work 8 hours per day (40 USD per hour paid ). I want to live near the company. However, it is quite expensive to live in the center of San Francisco. I am finding a suitable, affordable and trust worthy housing.
Basic information
I am 20 years old, a junior majoring in computer science in UCLA. I live in a shared room in school dormitory. In class, I am a Teaching assistant , love to social and communicate with others. I also like to travel at spare time. At home, i am quite lazy and like to be in my own private space
This includes settlement place and basic settings of tiny house container
Submit order
Before internship
During internship
Your room parks right beside your house. Decorate and settle down before departure
Move Things
into Container
After oder submits, staff will arrive at spot 1 to prepare for housing
Depart
You could call driver service or choose to drive by yourself
Daniel’s Container parks at Spot 1 near the SPLUNK, Daniel takes a walk to company every morning
Order cleaning, mending & moving service
After internship
Depart - Move things out - Pay online
Service Blueprint
Thank you!
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